During a crisis, extra care may be needed to collect critical cash. Thankfully, there are a few simple things that we can review to insure the best possible outcomes in a difficult situation. Establish that you are talking to the correct person responsible for the debt. Set the tone for the conversation by smiling [...]
Ensuring this timeline is streamlined and runs smoothly means a strong revenue cycle management (RCM) process. June 2, 2020 Hospital staff workers and healthcare providers are expected to capture information, manage and collect payments for services from patients from the moment they schedule an initial appointment for treatment up until they make the final payment [...]
COVID-19 has made it a challenging time for our physician practices as volumes have dropped in many clinics. Looking for alternative revenue streams has led to revisiting new or expanded service models, especially those that add revenue under the new paradigm of practicing medicine at a distance. The expansion of clinic services through telemedicine and [...]
Ed Tucker, CPA, CMC, LSSBB April 22, 2020 As I write this article on Wednesday, April 22, 2020, some areas of our country are suffering many cases and many deaths from COVID-19. Other areas have fewer cases and fewer deaths. The virus appears to be especially dangerous to the elderly, people with underlying health [...]
